Unfair Handling of the Insurance Claim
Bellator Claims Resolution 303-848-8557 Colorado
A homeowner faced challenges when attempting to file a claim, as it appeared their insurance company was not handling their case fairly. π Each issue the homeowner brought up met with the response that their policy did not provide coverage for it. π It took the homeowner a total of 10 days to acquire a copy of their policy, which ultimately confirmed their coverage for roof water damage. π§οΈ However, they were then instructed to initiate a second claim and pay an additional deductible. πΈ When they requested a different adjuster, they were informed that there was no suitable adjuster available in their vicinity. π‘ The claim in question was related to hail damage, but their insurance provider only considered patching the roof rather than replacing it. π©οΈ Interestingly, their neighbors, who were insured by a different company, were getting their repairs completed. π It’s important to note that this was the homeowner’s first and only claim with this insurance company in over a decade. π
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